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Tech Support

Tech Support Request

Remote Learning/Troubleshooting FAQs

 

Having trouble with your Google classroom or an assignment?  Email your teacher directly.

 

Have problems with your Chromebook?  Email Becky.Ballou@carteretk12.org

Resources for Families

UNC-TV and the NC Department of Public Instruction are partnering to support school-age children learning at home by providing free, curriculum-informed, over-the-air content that is widely accessible to students—especially those with limited or no internet access.

Each weekday, two blocks of programs on UNC-TV's North Carolina Channel will serve students: fourth through eighth grade, from 8 AM-1 PM, and ninth through twelfth grade, from 1-6 PM (actual times may vary, please check the weekly schedule online here).

These educational program blocks are available on the North Carolina Channel, available statewide for free over-the-air, through cable.

Carteret County Schools Resources

Help with Internet Access

Email/call your counselor if you need financial help with Internet Connectivity

 

Spectrum / Wifi Hotspots Offers

 

AT&T: All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. Additionally, they will continue to offer internet access for qualifying limited income households at $10 a month through the Access from AT&T program. They've expanded eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start. Additionally, they are offering new Access from AT&T customers two months of free service.

 

Spectrum:Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.